Our website’s terms of use (“TOU”) apply to your access or use of our website www.dleaps.com(“Our website”). Our Website provides you with all the content, tools, facilities, and services. It’s important to carefully read these TOU.
These TOU are considered an electronic record under the Information Technology Act, 2000 (“IT Act, 2000”), and the applicable rules and provisions related to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires the publication of rules and regulations, privacy policy, and terms of use for access to or usage of Our Website.
For clarity, the term “Company/Us/Our/We/D’leaps/Dleaps” includes Dleaps Tech Solutions Private Limited and its holding company, subsidiary companies, successors-in-interest, executors, permitted assigns, affiliates, associates, and group companies. The term “Client”, “You” and “Your” refers to you. By clicking “I AGREE,” “SUBMIT,” or similar (if provided), you agree and acknowledge that you have read, understood, and agree to be bound by this TOU. These TOU constitute a legal and binding agreement between you and us, and you accept the Company’s terms and conditions including the Privacy Policy available at Our Website (“Privacy Policy”), which is an integral part of this TOU.
We may revise this TOU from time to time, so please visit this page on Our Website regularly to stay updated. If we wish to change this TOU, we will seek your consent via the email id and/or contact information provided by you at the time of registration on Our Website. If you fail to respond to the notification within the reasonable prescribed time and continue to access and/or use Our Website following the changes or updates to this TOU, it will be deemed that you accept and agree to be bound by the revised TOU. If at any point you do not agree with the updated TOU or wish to terminate this agreement, you must immediately stop using the Platform and write to hello@dleaps.com, and this TOU shall be terminated for you, subject to the terms contained herein.
You acknowledge and agree that your usage of Our Website is at your own risk. Our Website is provided on an “as is” and “as available” basis. Except as otherwise provided herein, We and Our licensors, suppliers, vendors, parent, holding, subsidiary and related companies, affiliates, officers, agents and employees explicitly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We, along with our associates and service partners, do not make any representations or warranties regarding the accuracy, reliability, completeness, currency, and/or timeliness of any content, information, software, text, graphics, links, or communications provided on or through the use of Our Website. We also do not guarantee that the operation of Our Website will be error-free and/or uninterrupted. Therefore, we assume no liability for any financial or other damages suffered by you due to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of Our Website, and/or any interruption or errors in the operation of Our Website.
General Terms of Use:
Intellectual Property Rights
We reserve all intellectual property rights to the text, programs, products, processes, technology, content, and other materials on our website. Access to our website does not grant anyone a license to use our or any third party’s intellectual property rights.
The D’leaps names, logos, product and service names, design marks, and slogans are our trademarks and service marks. All other marks belong to their respective owners. We do not grant any trademark or service mark licenses for content on our website. Accessing our website does not authorize the use of any name, logo, or mark.
Third Party References
References to third party names, marks, products, services, or links are provided solely for your convenience. They do not constitute our endorsement, sponsorship, or recommendation of the third party, information, product, or service. We are not responsible for the content or accuracy of any third party websites. You access those sites at your own risk.
Website Content Use
All materials on our website, including images, text, illustrations, designs, icons, photographs, programs, music, videos, and written content (collectively, “the Contents”) are intended for your personal, non-commercial use only. Any other use, including copying or storing the Contents in whole or part, is prohibited without our permission. You may not modify, distribute, or re-post anything on our website.
Eligibility and Use:
To use or access our website, you must be legally competent to enter into a contract. By continuing to use our website, you represent and warrant that you have the legal capacity to form a valid and binding contract. If you are accessing or using our website on behalf of a legal entity, you affirm that you have the authority to bind that entity (and its affiliates) to these Terms of Use.
Termination:
We may suspend or terminate your access to the website or any service if we believe, in our sole discretion, that you have breached these Terms of Use. We may also discontinue providing the services, or any part thereof, at any time at our sole discretion. We may immediately bar your access to the website without prior notice, and you acknowledge and agree that we may do so.
If your or our use of the website or any service is terminated, we may delete any related content or materials, and we will have no liability to you or any third party for doing so. You will be liable to pay for any service or product you have already ordered, up until the time of termination by either party.
Compensation Policy:
You agree to defend, indemnify, and hold harmless D’leaps, its employees, directors, officers, agents, and their successors and assigns, from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorneys’ fees, caused by or arising out of claims based on your actions or inactions. This may include breaches of any warranties, representations or undertakings, non-fulfillment of your obligations under these Terms, or violations of applicable laws and regulations, such as intellectual property rights, payment of taxes, libel, defamation, privacy violations, service interruptions to other subscribers, and intellectual property infringement. This indemnification clause shall survive the expiration or termination of these Terms of Use.
Limitation of Liability:
To the fullest extent permitted by law, we, our associates, parent companies, or suppliers will not be liable for any indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, damages for lost profits, goodwill, use, data, or other intangible losses related to our website, its services, or these terms of use. Our total liability to you for all claims arising from these terms is limited to the value of the product you ordered.
Entire Agreement:
These terms of use constitute the entire agreement between you and D’leaps, governing your use of our website. This supersedes any prior understandings, agreements, or representations between us. These terms do not apply to any affiliate services, third-party content, or third-party software provided by our licensors, suppliers, vendors, parent/holding/subsidiary/related companies, affiliates, or other third parties. Those may have additional terms and conditions.
Non-Transferability:
Your account on our website is non-transferable. Your rights to your account ID and contents terminate upon your death. Upon receipt of your death certificate, your account may be terminated and all contents permanently deleted.
Governing Law and Jurisdiction:
These terms and our relationship will be governed by the laws of the Republic of India, without regard to its conflict of law provisions. The courts in Hyderabad, India will have exclusive jurisdiction over any legal proceedings arising from these terms.
Fee Quotation and Payment
The rates quoted on our website for the services are estimates based on current design and sizes. These rates are subject to change until the final sign-off or production stage, depending on the actual on-site measurements or any design changes made by you or as per your instructions.
The payment will be made in the following stages:
- 10% to begin the design (non-refundable)
- 15% before the 3D presentation (non-refundable)
- 35% to move to production (non-refundable)
- 40% before dispatch (non-refundable)
All our product pricing is exclusive of taxes. The taxes will be mentioned separately in your estimate and charged at the time of billing for each stage, as per the prevailing government tax rates. A 2% surcharge will be applicable on all payments made via credit cards, which will be borne by you. We only facilitate financial loans and services, and the approvals, processing, and terms are at the sole discretion of the financial entity. Any applicable services charges, project design, and management fees will be mentioned in your proposal and charged during billing.
Delivery Time
We will only process your final order and start production after receiving a 60% payment.
Your order will be delivered on or before the assured delivery date. Changes to the order or unforeseen circumstances may delay the delivery time. We are not responsible for any delays in project implementation due to third-party vendors or reasons beyond our control.
Delay in Completion
The payment will be subject to the following conditions:
- The delay is only for the initial scope of work and item list. Additional items or requests for changes will not be considered as delayed items.
- There are no external factors contributing to the delay that are out of our control.
- Our Team is ready for installation, and there is no delay or pending work from the builder or the client.
Cancellation, Returns & Delays
Any non-manufacturing defects or damages after receiving the delivery are not valid for returns or replacements. Customized and made-to-order furniture pieces purchased from D’leaps cannot be returned or exchanged.
All payments made at any stage are non-refundable.
Disclaimer of Warranties
We, our licensors, suppliers, vendors, parent, holding, subsidiary and related companies, affiliates, officers, agents and employees make no warranty that:
- The Service will meet your requirements
- The Service will be uninterrupted, timely, secure, or error-free
- The Service will be accessible at any time or at all times via the channel selected or used by you
- The information, content or advertisements contained on, distributed through, or linked, downloaded or accessed from or through the Service, or the results that may be obtained from the use of the Service, will be accurate or reliable
This disclaimer does not apply to any product warranty offered by the manufacturer as specified in the product specifications. This disclaimer constitutes an essential part of these Terms of Use.
Grievance Redressal
If you have any concerns, grievances or complaints regarding the Services, please contact Dileep Krishna Ottikalla:
Email: odileepkrishna@dleaps.com
Mobile: +91 91210 00207
The Grievance Officer will review the matter and take appropriate action.
You will be provided a ticket number for each complaint, which you can use to track the status.
We will acknowledge receipt of your complaint within 48 hours and resolve it within 1 month from the date of receipt.
Rewritten Sentence:
By initiating a transaction on our website, you enter into a legally binding contract with the seller to purchase products using the payment facility on our site (“Payment Facility”). You must make all payments for your purchases through this Payment Facility. The Payment Facility is provided through third-party services, which may include banking or credit card gateways, payment aggregators, cash on delivery, demand drafts/pay orders, mobile payments, or any other RBI-authorized payment methods for collection, refunds, and remittances.